Sunnova Customer Review: Linda B. from California

sunnova customer review linda blog mobile image

For Linda Barnett and her family, their dream home in Fairfield, California is more than just a place to live — it’s a symbol of love, family and a commitment to a better quality of life.

Open QuoteOpening the bill was truly an adventure. Most times, it was not a happy surprise.Close Quote

Her journey to get solar and Tesla battery backup began as a necessity, due to rising electricity costs and the unpredictability of her bills.

With her monthly electricity bill often exceeding $300, she knew something had to change, especially since retirement meant a fixed income.

 

Doing the Homework

Linda getting quotes for solar panels

When it came to choosing solar, Linda did her homework. She got three separate quotes, but ultimately chose Sunnova for our comprehensive offerings.

Open QuoteSunnova...seemed to offer a much better program. I liked the pricing, I liked the options that were available.Close Quote

The decision to buy rather than lease her 8 kW home solar system also factored in the federal solar tax credit, which helped her lower the overall cost.*

 

Professional Installation

Solar Panels installed on her home

The installation process for Linda’s 8kW home solar panel system was a highlight. She described her local crew as “extremely professional” and appreciated the seamless communication from both Sunnova and the installation team.

Open QuoteThey were all about business, and I think that’s why everything went so smoothly.Close Quote

Financial Impact

Piggy Bank Golden HourThe impact of solar on Linda’s finances was immediate. Before solar, the uncertainty of monthly energy bills was a stressor, but now she enjoys the predictability of her expenses.
Open QuoteI’m happy to say that we haven’t paid a PG&E bill in five months, and I still have a credit balance.*Close Quote

Peace of Mind

Linda's home is now energy independent, with solar panels and battery storage

Beyond financial savings, Sunnova has given Linda peace of mind. Living in an area prone to power outages, she values the greater energy independence that comes with her solar and battery backup system.

"It's amazing to know that we’re going to have power no matter what because of that battery," she said, referring to the Tesla Powerwall installed with her solar panels.*

This energy security from Linda’s Tesla Powerwall lets her maintain her home as a sanctuary, regardless of external disruptions.

Open QuoteThere have been times where we’re the only ones that have any power.Close Quote

Sunnova technicians after installing a solar plus battery storage

Excellent Customer Service

Linda’s satisfaction with Sunnova extends beyond just the technology. Her experience has been so positive that she’s already recommended us to her neighbors, emphasizing the benefits of having a battery.

Open QuoteAny time I have a question... when our system needed maintenance, they were on it before I even knew it needed maintenance.Close Quote
 

Watch Linda’s California Solar & Battery Journey

Linda’s Sunnova journey has been a transformative experience for her. From financial relief to greater energy independence, she feels that getting solar and battery backup was a “win-win situation.”

Her home, once burdened by unpredictable energy costs, is now a beacon of stability and security, powered by the sun.

Open QuoteI’m in my happy place right now, because no matter what that bill says, I know it’s not going to bother me one way or the other.Close Quote

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